{"id":152,"date":"2009-01-26T09:04:51","date_gmt":"2009-01-26T17:04:51","guid":{"rendered":"http:\/\/www.sabusense.com\/?page_id=152"},"modified":"2009-02-11T07:26:42","modified_gmt":"2009-02-11T15:26:42","slug":"new-understanding-a-needed-role-map","status":"publish","type":"page","link":"http:\/\/www.sabusense.com\/?page_id=152","title":{"rendered":"New Understanding: A needed Role map"},"content":{"rendered":"<p>Regardless of the &#8220;sector&#8221; we work in, when we go to work each day we encounter a tension between the &#8220;job&#8221; we were hired and are held accountable for, and the &#8220;role&#8221; that in-the-moment conditions call for.\u00a0 Most powerful is that latter requirement because the roles we play at work are defined not only by that system of forces to which we must respond, but also by our internal values, strengths and commitments. What we <em>want<\/em> to do.<\/p>\n<p>In schooling, everyone gets caught in the seemingly-opposing pulls of these two needs \u2013 teachers, board members, principals and district leaders.\u00a0 The way we have understood the problem has limited our solutions to ways that align to the job standards of <em>individuals<\/em>, not to the roles the <em>system&#8217;s<\/em> performance requires regardless of who is in them.<\/p>\n<p>Unfortunately, organization charts display <em>jobs<\/em>, not the roles the people in it must responsively fill if the <em>system<\/em> is to do <em>its<\/em> job.\u00a0 Here&#8217;s how the lens can support thinking about a more natural alignment of the &#8220;jobs&#8221; required to support the system &#8220;roles&#8221; that must be played regardless of who is in them.<\/p>\n<p>With brains and minds pre-programmed to seek <em>meaning<\/em>, two forms of meaning must be taken into account \u2013 <em>personal and organizational<\/em> \u2013 and how <strong>together<\/strong> they influence each individual action.<\/p>\n<blockquote><p><strong>Personal meaning<\/strong><br \/>\nWhen thinking about the <em>personal meaning<\/em> of actions by individuals and organizations, each circle represents a <em>mindset<\/em> within which one continually determines how to <em>make a difference<\/em>.<\/p><\/blockquote>\n<p><a href=\"http:\/\/www.sabusense.com\/wp-content\/uploads\/2009\/01\/personalmeaning.gif\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-155\" title=\"Personal Meaning\" src=\"http:\/\/www.sabusense.com\/wp-content\/uploads\/2009\/01\/personalmeaning.gif\" alt=\"Personal Meaning chat\" width=\"500\" height=\"310\" srcset=\"http:\/\/www.sabusense.com\/wp-content\/uploads\/2009\/01\/personalmeaning.gif 600w, http:\/\/www.sabusense.com\/wp-content\/uploads\/2009\/01\/personalmeaning-300x186.gif 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<blockquote><p><strong>Organizational meaning<\/strong><br \/>\nWhen the shell is used to think about the systemic meaning of decisions we are now looking through the lens of a <strong>role map<\/strong>.  We see people\u2019s functional <strong>roles<\/strong> in the system as opposed to their individual <strong>jobs<\/strong>. These are roles that <strong>must<\/strong> be performed regardless of who is in the job.<\/p><\/blockquote>\n<p><a href=\"http:\/\/www.sabusense.com\/wp-content\/uploads\/2009\/01\/organizationalmeaning1.gif\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-157\" title=\"Organizational Meaning\" src=\"http:\/\/www.sabusense.com\/wp-content\/uploads\/2009\/01\/organizationalmeaning1.gif\" alt=\"Organizational Meaning chart\" width=\"500\" height=\"230\" srcset=\"http:\/\/www.sabusense.com\/wp-content\/uploads\/2009\/01\/organizationalmeaning1.gif 600w, http:\/\/www.sabusense.com\/wp-content\/uploads\/2009\/01\/organizationalmeaning1-300x138.gif 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<ul>\n<li>When used as a &#8220;personal&#8221; map, it can (like a traditional organization chart) still address the system&#8217;s need to determine &#8220;jobs&#8221; that perform the work tasks that need to be done and where. These determine what the system sets <em>competency<\/em> standards for, hires for, supervises, and evaluates.<\/li>\n<li>When used as a &#8220;role map,&#8221; it portrays the <strong>roles<\/strong> (regardless of individual <em>competencies<\/em>) that comprise the system\u2019s capacity to accomplish its purposes, and sustain itself. These &#8220;Roles&#8221; are determined by the priority of <strong>demands<\/strong> the immediate context places on the work to be performed.\u00a0 Roles are usually <em>responsive<\/em> in nature and played out within constraints of limited <em>time<\/em> and <em>information<\/em>.<\/li>\n<\/ul>\n<p>Because the role map portrays a more <em>natural<\/em> alignment of &#8220;jobs&#8221; it makes it possible to &#8220;see&#8221; the connectedness of the system&#8217;s sustained &#8220;roles&#8221; (where the dots need to be connected), and the need to build on these links to support the disconnected &#8220;jobs&#8221; many people currently are held accountable for performing.<\/p>\n<p>It also offers a more appropriate template for envisioning the &#8220;structure&#8221; of work before &#8220;restructuring&#8221; it.\u00a0 In many ways it offers leaders a missing dimension of &#8220;Vision.&#8221;\u00a0 Everyone knows about the importance of vision as the attracting &#8220;light at the end of the tunnel.&#8221;\u00a0 This provides a <em>vision<\/em> of the present system as the light at <strong>this<\/strong> end of the tunnel \u2013 the starting point for any change.\u00a0 And It&#8217;s a picture in which everyone can find their place.<\/p>\n<p>That&#8217;s important because to perform your <strong>job<\/strong> you need to know what to do and how to do it.\u00a0 To perform your <strong>role<\/strong> effectively you need to know the fit and interdependence of your job and all the others in the system.\u00a0 <strong>And<\/strong> have ways to tap into it.<\/p>\n<p><strong>QUESTIONS TO THINK ABOUT:<\/strong><\/p>\n<p>If one &#8220;map&#8221; can be used to raise questions about how each person in the system can get personal meaning, joy, and satisfaction from accomplishing the purposes of their work\u2026 and the other &#8220;map&#8221; can be used to raise questions about how the &#8220;<em>system<\/em>&#8221; can organize and support that same satisfying work as part of accomplishing the <em>system&#8217;s<\/em> purpose:<\/p>\n<ul>\n<li><em>How can the answers be integrated into systemic operational strategies so that the system\u2019s daily work accomplishes both?<\/em><\/li>\n<li><em>Who in the system is accountable for supporting the common, problem-solving nature of responsive roles?\u00a0 Where in the system does the process support come from?<\/em><\/li>\n<\/ul>\n<p>Another way to think about &#8220;jobs&#8221; and &#8220;roles:&#8221;<\/p>\n<p><em>Jobs<\/em> are <strong>systematic<\/strong> requirements \u2013 they encompass the tasks that the nature of the <em>work<\/em> requires.\u00a0 In one sense they are <em>externally<\/em>-driven by the needs of the system&#8217;s work.\u00a0 And systematic processes to reward and punish &#8220;performance&#8221; may seem like logical motivators.<\/p>\n<p><em>Roles<\/em> are <strong>systemic<\/strong> requirements \u2013 what the <em>context<\/em> of the work demands must be dealt with (often first.)\u00a0 To a great extent, they are <em>internally<\/em>-driven \u2013 by <strong>will<\/strong>, and <strong>capacity<\/strong>.<\/p>\n<p>What <em>systematic<\/em> processes might meet the need to <em>systemically<\/em> engage <em>will<\/em> with <em>way<\/em>?\u00a0 That is, support the needs of individuals to make a difference through their work.\u00a0 Or, as Joel Barker once characterized it \u2013 to connect \u201cpromises with pathways.\u201d<\/p>\n<p><strong>WHERE ANSWERS TO THESE QUESTIONS CAN BE FOUND IN MCPS:<\/strong><\/p>\n<p>Without using this term, MCPS has been creating the functional components of a &#8220;Role Support System&#8221; that is serving as the scaffold for their work at all level of the system.\u00a0 Its common nature is that of a <em>collaborative problem-solving process<\/em>.<\/p>\n<p>The mutual understanding emerging from this process has eroded the traditional barriers to trust and communication between policymakers and staff, and between unions and management.\u00a0 Today, at their Board meetings Board members often sound like union leaders in their concern for needs of staff.\u00a0 And Union leaders sound like Board members in their concerns for the needs of other dimensions of the system.\u00a0 Moreover, the presidents of the three employee unions are part of the districts management team.<\/p>\n<p>The major story of how this larger process developed from some initial experiences with Interest-based bargaining, and how it has become a major tactical support strategy will be accessible soon at the website.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Regardless of the &#8220;sector&#8221; we work in, when we go to work each day we encounter a tension between the &#8220;job&#8221; we were hired and are held accountable for, and the &#8220;role&#8221; that in-the-moment conditions call for.\u00a0 Most powerful is that latter requirement because the roles we play at work are defined not only by [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":62,"menu_order":3,"comment_status":"open","ping_status":"open","template":"","meta":[],"_links":{"self":[{"href":"http:\/\/www.sabusense.com\/index.php?rest_route=\/wp\/v2\/pages\/152"}],"collection":[{"href":"http:\/\/www.sabusense.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/www.sabusense.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/www.sabusense.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.sabusense.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=152"}],"version-history":[{"count":5,"href":"http:\/\/www.sabusense.com\/index.php?rest_route=\/wp\/v2\/pages\/152\/revisions"}],"predecessor-version":[{"id":283,"href":"http:\/\/www.sabusense.com\/index.php?rest_route=\/wp\/v2\/pages\/152\/revisions\/283"}],"up":[{"embeddable":true,"href":"http:\/\/www.sabusense.com\/index.php?rest_route=\/wp\/v2\/pages\/62"}],"wp:attachment":[{"href":"http:\/\/www.sabusense.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=152"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}